The Father and Son Team
Can a father and son run a business without much friction? Well, so far it’s working out very well. However, we do have one strict Division of Labor rule: Patrick does all the work and I count the money. Just kidding. Actually, without tripping over ourselves, we’ve managed to get things done despite quite a bit of overlap in responsibility. If there is a division, it goes something like this. I’m responsible for getting the orders and Patrick is responsible for making sure we have the product and you receive it in a timely manner. So far it’s a formula that has worked.
In addition to Patrick and myself, we have a webmaster. Donn handles all the technical stuff, like making sure the shopping cart works properly. Pretty important part of the website, I’d say. And Chris handles customer service and shipping.
Oh, and there is one more member of our team. He’s our part-time model Quincy. Quincy is a 9-year old Sheltie who weighs 45 lbs. and is perfect for modeling medium to large size beds. Plus he works for very little—some of the treats we sell, of course! He’s a great friend and companion. And he looks good on the masthead (as does Olivia, our cat).
While we’ve only been in business for a relatively short time (since 7/1/01) we’ve lived through the usual growing pains and we think we have an exciting site offering quality products very competitively priced. We hope you agree. Based upon sales, we think you do.
Thanks for shopping our online store. We do appreciate your business.
Dick & Patrick Dixon
How To Shop
The Pampered Pet Mart™ is easy to shop around. It’s organized by categories (Crates, for example) under the major subheads (Product for Dogs, for example). When you’re in any category and you find a product that you find appealing simply click on the product photo to bring up a new screen with a much larger photo and all the product description, including options such as color or size.
To return to the previous screen, always hit your back button. Your back button is a key element in making your way through the site.
There is also a Search function you can use. For example, if you search on the keyword “Drinkwell” all references to the word Drinkwell will appear including thumbnail photos. Here, too, if you click on the photo you bring up bring up a new screen with a much larger photo and all the product description.
Anytime you want to buy something you simply click on “Add To Basket.” Once you’re finished shopping, you click on the header bar “Basket Contents.” Here you can verify the product you ordered, quantities, colors, etc. and make any changes (including removing it from your basket). From here you proceed to checkout or do more shopping.
If you have any problems negotiating the site, please let us know at Contact Us. We’ll fix it.
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Copyright © 2001-2009 The Pampered Pet Mart™
5205 Thatcher Road • Downers Grove, IL 60515 • All Rights Reserved
Email: The Pampered Pet Mart
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